IMPLEMENTATION STRATEGY

DEPARTMENTAL ACTION

PERFORMANCE INDICATOR STARTING POINT TARGET

HOW THE DEPARTMENTAL ACTION CONTRIBUTES TO THE FSDS GOAL AND TARGET AND, WHERE APPLICABLE, TO CANADA’S 2030 AGENDA NATIONAL STRATEGY AND SDGS

RESULTS ACHIEVED

Implement the United Nations Declaration on the Rights of Indigenous Peoples Act

Provide Indigenous cultural competency training and/or training on the United Nations Declaration on the Rights of Indigenous Peoples. 

Program: UN Declaration Act Implementation Secretariat

Performance Indicator: Percentage of staff who have completed Indigenous cultural competency training (internal or external)

Starting point: Percentage of staff trained 7% as of March 31, 2023

Target: 100% by September 30, 2024. All new employees will receive training within one year of being hired.
 

Public servants are in a unique position to help build respectful relationships with Indigenous peoples in Canada. This action encourages public service employees to increase their cultural competency skills and awareness of issues related to First Nations, Inuit and Métis in Canada, and their knowledge of the UN Declaration. This action contributes to the development of necessary cultural competency knowledge and skills to implement the UN Declaration.

Relevant targets or ambitions:

GIF Target - 10.3 Ensure equal opportunity and reduce inequalities of outcomes, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action in this regard

74% of the staff had completed Indigenous cultural training as of March 31, 2025.
 

PLANNED INITIATIVES

ASSOCIATED DOMESTIC TARGETS OR AMBITIONS AND/OR GLOBAL TARGETS

RESULTS ACHIEVED

The OSGG provides learning opportunities on Indigenous cultures and experiences.

• As of March 31, 2023, 7% of OSGG employees have completed Indigenous cultural competency training.
• Since 2021, the internal Employment, Equity, Diversity and Inclusion Committee (EEDI) has commemorated National Indigenous Peoples Day.
• Since 2022, the EEDI has commemorated the National Day for Truth and Reconciliation.
• The OSGG will continue to promote learning opportunities on Indigenous cultures by expanding the OSGG employee curriculum to include the following training courses offered through the Canada School of Public Service (CSPS):
  • Reflecting on Cultural Bias: Indigenous Perspectives (IRA101)
  • The Uncomfortable Truth: A Brief History of the Relationship Between Indigenous peoples and the Government of Canada
     

The OSGG has set a target of having 100% of its employees complete these training courses by September 30, 2024. All new employees will receive training within one year of being hired.

These OSGG initiatives contribute to advancing: 

Canadian Indicator Framework ambition:

10.1 Ambition - Canadians live free of discrimination and inequalities are reduced

Target - No specific target

Global Indicator Framework targets:

10.3 Ensure equal opportunity and reduce inequalities of outcomes, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action in this regard.

10.3.1 Proportion of population reporting having personally felt discriminated against or harassed in the previous 12 months on the basis of a ground of discrimination prohibited under international human rights law.

73% of the staff had completed the CSPS course, Reflecting on Cultural Bias: Indigenous Perspectives (IRA101), as of March 31, 2025.

75% of the staff had completed the CSPS course, The Uncomfortable Truth: A Brief History of the Relationship Between Indigenous Peoples and the Government of Canada (IRA102), as of March 31, 2025.

Consequently, overall, 74% of the staff had completed Indigenous cultural training as of March 31, 2025.

All staff in Materiel Management and Procurement have completed the training course Indigenous Considerations in Procurement (COR409).

National Indigenous Peoples Day was marked with the launch of the temporary Heart Garden at Rideau Hall, reconciliation-focused discussions between school groups and the GG, and the installation of Christi Belcourt’s Honouring My Spirit Helpers in the Ballroom.

National Day for Truth and Reconciliation was marked with reconciliation-focused Doors Open weekend (including public education about Inuit traditions with Inuk Elder, Métis traditional knowledge through activities inspired by Christi Belcourt’s artwork, etc.), as well as hosting the first Sacred Fire on the Rideau Hall grounds in collaboration with an apprentice fire keeper from Kitigan Zibi.

In response to the Federal 2SLGBTQI+ Action Plan and through its internal Employment, Equity, Diversity and Inclusion Committee (EEDI), the OSGG will provide training to raise awareness and improve understanding of the 2SLGBTQI+ community and the issues it faces.

The OSGG has set a target of having 100% of its employees complete these training courses by September 30, 2024. All new employees will receive training within one year of being hired.

• As of March 31, 2023, less than 1% of OSGG employees have completed training on 2SLGBTQI+ awareness.
• Since 2021, the OSGG’s internal EEDI has commemorated Public Service Pride Week.
• The OSGG will continue to increase awareness among employees by expanding the OSGG employee’s curriculum to include the following training courses available through the Canada School of Public Service:
  • Positive Space Initiatives: 2SLGBTQI+ Awareness (INC111).

These OSGG initiatives contribute to advancing:

Canadian Indicator Framework ambition:

10.1 Ambition - Canadians live free of discrimination and inequalities are reduced

Target - No specific target

Global Indicator Framework targets:

10.3 Ensure equal opportunity and reduce inequalities of outcomes, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action in this regard.

10.3.1 Proportion of population reporting having personally felt discriminated against or harassed in the previous 12 months on the basis of a ground of discrimination prohibited under international human rights law.

60% of the staff had completed the CSPS course, Positive Space Initiatives: 2SLGBTQI+ Awareness (INC111), as of March 31, 2025.

Implementation of the OSGG’s Accessibility

Plan In response to the Accessible Canada Act, the OSGG will continue the implementation of its Accessibility Plan outlining how it will remove barriers to make the organization more accessible by 2040.

These OSGG initiatives contribute to advancing:

Canadian Indicator Framework ambition:

10.1 Ambition - Canadians live free of discrimination and inequalities are reduced

Target - No specific target

Global Indicator Framework targets:

10.3 Ensure equal opportunity and reduce inequalities of outcomes, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action in this regard.

10.3.1 Proportion of population reporting having personally felt discriminated against or harassed in the previous 12 months on the basis of a ground of discrimination prohibited under international human rights law.

The OSGG has produced internal guidelines for creating accessible documents. Procurement officers are trained on the Accessible Canada Act and on accessible procurement. Visitor Services has started using a visitor experience survey following guided tours of the residences that allows visitors to provide feedback on the accessibility of visits and the website. During the reporting period, 969 questionnaires were completed by visitors (536 at Rideau Hall and 433 at the Citadelle).

The OSGG continues to progress on its departmental Accessibility Plan, including annual employee feedback on actions taken to meet goals.

The OSGG continues to consult and collaborate with Indigenous-focused federal departments on the delivery of its programs.

The OSGG supports the Governor General in fulfilling her constitutional, State and ceremonial responsibilities. To this end, the office will continue to consult with Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC), Indigenous Services Canada (ISC) and other experts in the delivery of all its services and activities.

These OSGG initiatives contribute to advancing: 

Canadian Indicator Framework ambition:

10.1 Ambition - Canadians live free of discrimination and inequalities are reduced

Target - No specific target

Global Indicator Framework targets:

10.3 Ensure equal opportunity and reduce inequalities of outcomes, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action in this regard.

10.3.1 Proportion of population reporting having personally felt discriminated against or harassed in the previous 12 months on the basis of a ground of discrimination prohibited under international human rights law.

Ahead of any official visits or travel for the Governor General and OSGG, consultations take place with relevant Indigenous groups and communities. Indigenous advisors within the OSGG further ensure that any activities or ceremonies are reflective and inclusive of Indigenous Peoples of Canada, including discussions with CIRNAC and ISC where appropriate, and leveraging existing relationships and partnerships.

As a result of this collaboration, during the reporting period ending March 31, 2025, the Governor General participated in 100 separate activities, in 11 different provinces or territories, focused on Indigenous peoples and reconciliation.

In response to the Call to Action on Anti-Racism, Equity, and Inclusion in the Federal Public Service, the OSGG is committed to recruiting candidates from Indigenous, Black and other marginalized communities for its guide-interpreter program.

These OSGG initiatives contribute to advancing: 

Canadian Indicator Framework ambition:

10.1 Ambition - Canadians live free of discrimination and inequalities are reduced

Target - No specific target

Global Indicator Framework targets:

10.3 Ensure equal opportunity and reduce inequalities of outcomes, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action in this regard.

10.3.1 Proportion of population reporting having personally felt discriminated against or harassed in the previous 12 months on the basis of a ground of discrimination prohibited under international human rights law.

The OSGG continues to prioritize the recruitment of members of one or more of the employment equity groups (Indigenous peoples, persons with disabilities, members of racialized communities, and women).

The OSGG continues to leverage the FSWEP through the Indigenous students' inventory. Where possible, the OSGG has requested and prioritized that Indigenous students self-identify to ensure equity and inclusion in hiring practices.

The OSGG continues to promote its guide-interpreter program at Rideau Hall and the Citadelle with specific proactive outreach to Indigenous communities at post-secondary institutions.

IMPLEMENTATION STRATEGY

DEPARTMENTAL ACTION

PERFORMANCE INDICATOR STARTING POINT TARGET

HOW THE DEPARTMENTAL ACTION CONTRIBUTES TO THE FSDS GOAL AND TARGET AND, WHERE APPLICABLE, TO CANADA’S 2030 AGENDA NATIONAL STRATEGY AND SDGS

RESULTS ACHIEVED

Maximize diversion of waste from landfill 

In partnership with its property owners, the National Capital Commission (NCC) and Public Services and Procurement Canada (PSPC), the OSGG will complete waste audits for Rideau Hall, and its other locations, on a biennial basis, commencing in 2024. 

Program: Internal Services

Performance Indicator: Percentage by weight of non-hazardous operational waste diverted from landfill in Crown-owned buildings

Starting point:  Percentage by weight of non-hazardous operational waste diverted from landfill at its various locations will be available in 2025.

Target: Divert at least 75% by weight of non-hazardous operational waste from landfills annually by 2030

Actions that reduce the generation of non-hazardous operational waste will help to reduce Scope 3 emissions for the production, transport and disposal of material. Diverting waste from landfill reduces landfill gas and transport hauling emissions. Material recovery via recycling reduces emissions for the extraction and production of virgin materials.

Relevant targets or ambitions: 
CIF Ambition: Canadians consume in a sustainable manner

CIF Indicator:12.3.1 Total waste diversion per capita

GIF Target: 12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse

Indicator result: 
Non-hazardous waste diverted from landfills at the LaSalle Academy was 81% compared to baseline data.

Notes:
Discussions have been initiated with both the National Capital Commission (NCC) for Rideau Hall and Public Services and Procurement Canada (PSPC) for the Citadelle. Dialogue continues with both property owners.

From January 13 to 17, 2025, PSPC conducted a waste audit at LaSalle Academy, where the Chancellery of Honours is located, as part of its regular business. The results of the audit indicated that relative to the current waste generation, the diversion rate was 36%. However, if the quantity of landfill waste reduced from the 2012–2013 baseline year was also considered, the waste diversion rate was 81%. It is important to note that the Chancellery of Honours employees make up less than 7% of the total population of the LaSalle Academy. An audit of non-hazardous operational waste produced solely by the Chancellery of Honours was not conducted. In 2025–2026, to encourage proper sorting of waste materials to reduce waste contamination, the Chancellery of Honours will transition to a centralized waste and recycling area, rather than having individual bins at each desk.

IMPLEMENTATION STRATEGY

DEPARTMENTAL ACTION

PERFORMANCE INDICATOR STARTING POINT TARGET

HOW THE DEPARTMENTAL ACTION CONTRIBUTES TO THE FSDS GOAL AND TARGET AND, WHERE APPLICABLE, TO CANADA’S 2030 AGENDA NATIONAL STRATEGY AND SDGS

RESULTS ACHIEVED

Transform the federal 
light-duty fleet

The conventional light-duty fleet will comprise only zero-emission vehicles (ZEV). 

Program: Internal Services

Performance Indicator: Percentage of OSGG’s total conventional fleet that is ZEV

Starting point: 100% of OSGG light-duty fleet vehicles are plug-in hybrid electric (PHEV) as of 2022-23.

Target: 100% by 2030. During its fleet renewal procurement process, the OSGG will ensure that its automobile fleet strictly includes ZEV, and will fully transition to battery-electric vehicles (BEV) by 2030.

Purchasing zero emission vehicles reduces greenhouse gas emissions from conventional fleet operations. This enhances sustainable consumption.

Relevant targets or ambitions:

CIF Ambition: 12.1 Canadians consume in a sustainable manner

CIF Indicator: 12.1.1 Proportion of new light-duty vehicle registrations that are zero-emission vehicles

GIF Target: 12.1 Implement the 10-year framework of programs on sustainable consumption and production, all countries taking action, with developed countries taking the lead, taking into account the development and capabilities of developing countries

100% of OSGG light-duty fleet vehicles were PHEV as of March 31, 2024. This has been maintained through March 31, 2025.

Notes:
The OSGG continues to ensure that its fleet renewal procurement process will strictly include ZEV and will fully transition to BEV by 2030 as part of its integrated life-cycle approach.

Strengthen green procurement criteria

Ensure all procurement and materiel management specialists are trained in green procurement (such as the CSPS course on green procurement, or equivalent)

Program: Internal Services

Performance Indicator: Percentage of procurement and materiel management specialists trained in green procurement

Starting point: As of March 31, 2023, 50% of procurement and materiel management specialists were trained in green procurement

Target: 100% of procurement officers and material management specialists will be trained by March 31, 2024. All new employees will receive training within one year of being hired

Green procurement incorporates environmental considerations into purchasing decisions and is expected to motivate suppliers to reduce the environmental impact of the goods and services they deliver, and their supply chains.

Relevant targets or ambitions:

CIF Ambition: Canadians consume in a sustainable manner

CIF Indicator: 12.2.1Proportion of businesses that adopted selected environmental protection activities and management practices

GIF Target: 12.7 Promote public procurement practices that are sustainable, in accordance with national policies and priorities

PLANNED INITIATIVES

ASSOCIATED DOMESTICS TARGETS OR AMBITIONS AND/OR GLOBAL TARGETS

RESULTS ACHIEVED

The OSGG will ensure that its printed products use sustainably recycled and eco-friendly paper, when possible, and will endeavour to minimize the number of printed products.

The OSGG will strive to reduce the number of printed products in its operations by:

• Reducing the number of printed programs for ceremonies related to the Canadian Honours System by 50%.
• Reducing the number of printed commemorative products given to guests.
• Reviewing the current practice of providing printed honours certificates in an effort to transition to providing an electronic version to honours recipients.
• Eliminating printed training manuals for student guide-interpreters by transitioning to an electronic format.
• Transitioning the written greetings from the governor general and The King Program to electronic formats by 2026.

These OSGG initiatives contribute to advancing:

Canadian Indicator Framework ambition:

12.2 Ambition - Canadians consume in a sustainable manner

Target - No specific target

Global Indicator Framework targets:

12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse.

12.5.1 National recycling rate, tons of material recycled

The OSGG changed the format of printed programs that are distributed at honours presentation ceremonies at the official residences. Removing citations from the programs and only providing the names of recipients has allowed a reduction in the number of pages printed by more than 90%. For example, the printed programs for Order of Canada investiture ceremonies has been reduced from 13 pages to a single page, representing a reduction of 93%. The same practice is now being used for other honours programs.

The OSGG has additionally stopped producing printed programs for honours ceremonies that are not directly managed by the Chancellery of Honours, further reducing the number of printed products.

When printing commemorative products, the Events team has revised its practice; where previously they would print extra products for distribution, they now only print the required number.

The OSGG will continue its digitization initiative for archived physical records.

The OSGG will strive to reduce its creation of physical documents (hard copy) and the use of physical storage by continuing to digitize new and existing content within the organization.

OSGG will aim to reduce the creation of physical documents by 125 000 documents annually by 2026.

These OSGG initiatives contribute to advancing:

Canadian Indicator Framework ambition:

12.2 Ambition - Canadians consume in a sustainable manner

Target - No specific target

Global Indicator Framework targets:

12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse.

12.5.1 National recycling rate, tons of material recycled

As of March 31, 2025, 76 boxes of archived physical records have been digitized (3.8%). Work will continue in this regard.

The implementation of an electronic records management system has enabled the OSGG to substantially minimize the production of physical records.

The OSGG will promote green principles in the procurement of all its goods and services.

Through green procurement practices such as life-cycle assessment and the adoption of clean technologies and green products and services, the OSGG will
endeavour to eliminate the unnecessary use of single-use plastics in its operations by procuring sustainable plastic products and reducing associated plastic packaging waste.

These OSGG initiatives contribute to advancing:

Canadian Indicator Framework ambition:

12.2 Ambition - Canadians consume in a sustainable manner

Target - No specific target

Global Indicator Framework targets:

12.7 Promote public procurement practices that are sustainable, in accordance with national policies and priorities

12.7.1 Number of countries implementing sustainable public procurement policies and action plans

Through green procurement practice, the OSGG adopted the use of recycled paper for printers and communication products.

For internal food services, the OSGG transitioned to compostable utensils and service vessels, and is also phasing out plastic water bottles.

IMPLEMENTATION STRATEGY

DEPARTMENTAL ACTION

PERFORMANCE INDICATOR STARTING POINT TARGET

HOW THE DEPARTMENTAL ACTION CONTRIBUTES TO THE FSDS GOAL AND TARGET AND, WHERE APPLICABLE, TO CANADA’S 2030 AGENDA NATIONAL STRATEGY AND SDGS

RESULTS ACHIEVED

Implement the Greening Government Strategy through measures that reduce greenhouse gas emissions, improve climate resilience, and green the government’s overall operations

Ensure all relevant employees are trained on assessing climate change impacts, undertaking climate change risk assessments, and developing adaptation actions within one year of being identified

Program: Internal Services

Performance Indicator: Percentage of relevant employees trained on assessing climate change impacts, undertaking climate change risk assessments, and developing adaptation actions within one year of being identified

Starting point: 0% as of March 31,2023

Target:  100% of relevant employees will be trained by 2026. All new employees will receive training within one year of being identified.

Trained staff can identify risk to critical program delivery, and develop responses to increase the resilience of operations to impacts of climate change.

CIF Ambition: 13.3 Canadians are well-equipped and resilient to face the effects of climate change

CIF Indicator: 13.3.1 Proportion of municipal organizations that factored climate change adaptation into their decision-making process

GIF Targets: 13.1 Strengthen resilience and adaptive capacity to climate-related hazards and natural disasters in all countries

13.3 Improve education, awareness-raising and human and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning

100% of relevant employees completed Green Procurement (COR405) training as part of the OSGG’s role in the Greening Government Strategy.

IMPLEMENTATION STRATEGY

DEPARTMENTAL ACTION

PERFORMANCE INDICATOR STARTING POINT TARGET

HOW THE DEPARTMENTAL ACTION CONTRIBUTES TO THE FSDS GOAL AND TARGET AND, WHERE APPLICABLE, TO CANADA’S 2030 AGENDA NATIONAL STRATEGY AND SDGS

RESULTS ACHIEVED

Reduce risks posed by climate change to federal assets, services and operations

Assess the risk of climate change impacts on mission-critical assets and where there are moderate-to-high risks, develop plans to reduce the risk

Program: Internal Services

Performance Indicator: Percentage of mission critical assets where the risk of climate change impacts is assessed

Starting point: 0% in 2022-23

Target: 100% by 2026

By assessing the risks of climate change impacts on mission-critical assets, and developing plans to reduce the risks, the risk of disruption of critical service delivery to Canadians is reduced.

Relevant targets or ambitions

CIF Ambition: 13.3 Canadians are well-equipped and resilient to face the effects of Climate change

CIF Indicator: 13.3.1 Proportion of municipal organizations that factored climate change adaptation into their decision-making process

GIF Targets: 13.1 Strengthen resilience and adaptive capacity to climate-related hazards and natural disasters in all countries

13.3 Improve education, awareness-raising and human and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning

PLANNED INITIATIVES

ASSOCIATED DOMESTICS TARGETS OR AMBITIONS AND/OR GLOBAL TARGETS

RESULTS ACHIEVED

The OSGG is committed to transforming its printed products to digital products which will reduce waste and reduce greenhouse gas emissions related to the distribution of these products.

The OSGG will aim to reduce the number of printed products being shipped to Canadians by 50% by 2026.

These OSGG initiatives contribute to advancing:

Canadian Indicator Framework ambition:

13.1 Ambition - Canadians reduce their greenhouse gas emissions

Target - By 2030, reduce Canada's total greenhouse gas emissions by 40 to 45%, relative to 2005 emission levels. By 2050, achieve economy-wide net-zero greenhouse gas emissions.

Global Indicator Framework target:

13.3 Improve education, awareness-raising and human and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning

The OSGG changed the format of printed programs that are distributed at honours presentation ceremonies at the official residences. Removing citations in the programs and providing only the names of recipients has allowed a reduction in the number of pages printed by more than 90%. For example, the printed program for Order of Canada investiture ceremonies has been reduced from 13 pages to a single page, representing a reduction of 93%. The same practice is now being used in other honours programs.

The OSGG has additionally stopped producing printed programs for honours ceremonies that are not directly managed by the Chancellery of Honours, further reducing the number of printed products.

The OSGG will continue to migrate its IT infrastructure to a cloud environment.

The OSGG will transition its physical servers to a cloud environment by 2026.

These OSGG initiatives contribute to advancing:

Canadian Indicator Framework ambitions:

13.1 Ambition - Canadians reduce their greenhouse gas emissions

Target - By 2030, reduce Canada's total greenhouse gas emissions by 40 to 45%, relative to 2005 emission levels. By 2050, achieve economy-wide net-zero greenhouse gas emissions.

Global Indicator Framework target:

13.3 Improve education, awareness-raising and human and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning

The OSGG has successfully migrated its backups to the cloud and is in the process of working with Shared Services Canada to migrate its email services to the cloud.

The OSGG will promote training among relevant employees on assessing climate change impacts, undertaking climate change risk assessments and developing adaptation actions.

The OSGG has set a target of having 100% of its relevant employees complete these training courses by 2026. All new employees will receive training within one year of being identified.

• As of March 31, 2023, 0% of OSGG relevant employees had completed training on how to identify and assess the risks of climate change in their operations and how to develop impact reduction plans.
• The OSGG will continue to increase awareness of climate change impacts among employees by expanding the OSGG employee curriculum to include the following training courses for relevant employees:
  • Applying Climate Literacy Foundations (CHC101)
  • Contributing to a Net-Zero Canada (CHC102)
  • Adapting to Climate Change in Canada (CHC103)

These OSGG initiatives contribute to advancing:

Canadian Indicator Framework (CIF) ambition:

13.2 Ambition - Canadians are well-equipped and resilient to face the effects of climate change

Target - No specific target

Global Indicator Framework (GIF) target:

13.3 Improve education, awareness-raising and human and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning

0% of relevant employees trained on assessing climate change impacts, undertaking climate change risk assessments and developing adaptation actions.

The OSGG will continue to incorporate climate change considerations in the delivery of its operations.

The OSGG will incorporate and increase climate change considerations in its business continuity planning processes and program design and delivery to transition to more climate-friendly business practices.

These OSGG initiatives contribute to advancing:

Canadian Indicator Framework ambition:

13.3 Ambition - Canadians are well-equipped and resilient to face the effects of Climate change

Target - No specific target

Global Indicator Framework target:

13.3 Improve education, awareness-raising and human and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning

Through green procurement practices, the OSGG adopted the use of recycled paper for printers and communication products.

For internal food services, the OSGG transitioned to 100% compostable utensils and service vessels. The Office is also phasing out the use and availability of plastic water bottles.